Rating:
, Posted by Farah Rivera on Apr 04, 2011
I paid $1300 for a move from San Juan to Austin. I was hospitalized when the things arrived and was assured I had 30 days to inspect the contents. Upon inspection a broken china cabinet leg and missing casters were found. I've spent the last six weeks trying to get La Rosa to pay the $65 repair estimate and they have gone through an encyclopedia of excuses to avoid paying. At present I have complaints against them with The American Movers Society, Panamerican movers Assoc,The Attorney General in Texas and the Better Business Bureau. My only hope is that other people do not get abused by this very irresponsible, ethics-deficient company. Please DO NOT USE LA ROSA DEL MONTE.
Quote or Order ID: $1300
Movers Cost: 1300.00 USD
Packing Included in the price: Yes
Unpacking Included in the price: Yes
Packing materials included: Yes
Storage service included: No
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: Puerto Rico
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Texas
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Delivery: On time
Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
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Review Rating: 
La Rosa Del Monte claims to be the best in delivering household goods to the Dominican Republic. They are the worst. They destroyed our expensive g... - read the full review