Rating:
, Posted by Robert Foti on May 26, 2011
La Rosa Del Monte claims to be the best in delivering household goods to the Dominican Republic. They are the worst. They destroyed our expensive glass vitrine that they crated at an additional cost. A rare Murano Glass Table was stolen. They lied about insurance options and don't want to pay us but a pittance. Their customer service department rotates responsibility between NY, San Juan, and Santo Domingo. In short, they finger point internally, never responding with satisfaction. The owner is a coward and never calls to take responsibility for his staff. RUN, DON'T WALK AWAY FROM LA ROSA DEL MONTE!!!
Quote or Order ID:
Movers Cost: 25.00 USD
Packing Included in the price: No
Unpacking Included in the price: No
Packing materials included: No
Storage service included: No
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: Florida
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Florida
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Delivery: Late
Primary contact person (Salesman): Luis
Secondary contact person: Hiram Rodriquez
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
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Review Rating: 
I have moved 5 times in my life, and this was my first time using La Rosa Del Monte Exp. and the experience was unbelievable, the estimator came to... - read the full review