Rating: , Posted by Jennifer on Jul 12, 2012
Mango Customer Service - GoodPacking Provider - GoodMoving Provider - EPIC FAILOriginal pickup date 9/10 July 2012 - scheduled for 9-11am 9 July 2012. Transportation provider did not call Mango to reschedule the appointment until 11 July 2012. Request to reschedule was for 12 July 2012. Homeowner could not be available on 12th due to flight to destination on 11th. Flight on 11th was due to committed delivery date of 9/13 up from original commit date of 9/18.Provider then committed to noon pickup on 9/11/2012 - then called at noon to reschedule for 12th despite homeowners repeated statements of unavailablility. Homeowner made arrangements for a third party to be available at committed pickup time of 8am CST 9/12/2012. At 9am Mango called and said it would be 2pm. Then called and said it would be 3pm. At 4pm Homeowner and Third Party called - movers still not there - supposedly "20 min away". At 5:30pm 12 July - Movers are still "45 min away".Commit date of delivery - still 9/13/2012Pickup Location - WisconsinDropoff Destination - CaliforniaUnless trucks fly - Homeowner not getting goods delivered on time.
Quote or Order ID: 12220
Movers Cost: 5950.00 USD
Origin pickup Country: USA
Origin pickup State: Wisconsin
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: California
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Primary contact person (Salesman): Amanda
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: No
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