Rating: , Posted by Julia on Oct 03, 2012
If I could give this company a zero, I would. I put in for a general move quote on Friday the 28th of September, and of course, was getting many calls. Monday the 1st I got confirmation of a move happening on the 12th of October. I had decided to work with one company but had yet to make a deposit. On the 2nd I was getting calls and e-mails from Andrew at DMV with a quote and he was desperatley trying to get my business. As of 2:30 on the 3rd, I called wanting to secure things and make my deposit when he basically told me, sorry, I undershot this, oh well. I called back to speak to the manager Oscar who said the same thing and said he will deal with Andrew. How does a company NOT honor a quote given? Or try to keep/maintain my business? Thank GOD May at Mashav relocation was so helpful and got me booked, I should have stayed with them from the beginning. See the quote below! The client should not suffer for an employees error!!!!!Extra Stop / NotesFirst month storage free, Motorcyle fee waived, Four (4) free wardrobe boxes.Relocation DetailsJob No: H217967Representative: AndrewMove Type: Residential Long Distance, 358 milesEstimated Volume: 1200 cf. (8400 lbs) $2.00 per cfRequested Date of Move: Friday, 10/12/2012 08-09AMReference By: MOVING.COM Created on: 09/28/2012 Relocation EstimateTotal Tariff $6595.00Tariff Discount: 63.61% -$4195.00Basic Estimate Price $2400.00First month storage free. $0.01Motorcyle fee waived $0.01Four (4) free wardrobe boxes $0.01Coupon Discount: 5.00 % - $120.00Basic Valuation Protection:$0.60 per lbs. per article $0.00Total Moving Estimate $2280.03
Quote or Order ID:
Movers Cost: 2200.00 USD
Origin pickup Country: USA
Origin pickup State: Virginia
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Picked up: Never
Destination drop off Country: USA
Destination drop off State: Ohio
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Primary contact person (Salesman): Andrew and Oscar
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: No
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