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Lost and missing items - Moving Review

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Review on United States Van Lines

Rating: 2 Star Moving Rating, Posted by ps on Oct 02, 2011

Things missing and broken. Can not replace all the merchandise they lost and cant find. My lifes possesions was in their hands and I will never use United Van Lines again...

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United States Van Lines Moving Overview

Quote or Order ID:
Movers Cost: 4.00 USD
Packing Included in the price: No
Unpacking Included in the price: No
Packing materials included: No
Storage service included: No
Car transportation: No
Pet Moved: No

Origin pickup Country: USA
Origin pickup State: Pennsylvania
See all Pennsylvania movers
Picked up: Early

Destination drop off Country: USA
Destination drop off State: Pennsylvania
See all movers in Pennsylvania
Delivery: On time

Primary contact person (Salesman): Did not care once he got the account
Secondary contact person:

Items Condition After Delivery

Dirty Items: Yes
Stolen Items: Yes
Damaged Items: Yes

United States Van Lines Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 0 Star Moving Rating

More info on United States Van Lines

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United States Van Lines Company Response

Official company response to ps's review:

Dear United States Van Lines Customer,

We regret your dissatisfaction with our team. We would like to work with you to create a more pleasurable experience and solve the matter at hand. Please contact us at 855-833-0405 and we will promptly assist you.

We appreciate your review and look forward to speaking with you.

Sincerely,

USVL Customer Support Specialist


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Read more for United States Van Lines

bad experience

Review Rating: 1 Star Moving Rating

showed up for pickup a day late. they were in a hurry to load and unload and damaged lots of our things.they lost some items and would not replace ... - read the full review