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Lousy service from Budget - Moving Review

Review on Budget Van Lines

Rating: 1 Star Moving Rating, Posted by Rick Brown on Dec 02, 2011

Do yourself a favor and find someone else to do your moving. We scheduled a move on the 9th of October and were rescheduled 7 times. They finally arrived to pick up our things on November 30, only to have the truck break down 1 mile from the storage facility where it was picked up. Two days later they sent another truck, but the drivers decided to stop on the roadside before they got to the storage facility and smoke Marijuana. Well, a local Policeman happened by and arrested both employees. Turns out they had pounds of Pot in the truck, along with other drugs. They impounded the truck and had it towed to a police lot and were holding it for one month as evidence. Lucky for us they had not picked up our belongings yet. So they send out yet another truck and finally pick up our stuff, but tell us they know the load weighs 15,000 pounds (without ever going to a scale), when the original estimate was for 4300 pounds and that we will have to pay the difference IN CASH when they arrive at the destination. That amounts to over 10,000 pounds at 41 cents a pound. Right now there has been no further communication from them as to when our things will be delivered and we have no idea where our belongings are. So buyer beware...

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Budget Van Lines Moving Overview

Quote or Order ID:
Movers Cost: 2700.00 USD
Packing Included in the price: No
Unpacking Included in the price: No
Packing materials included: No
Storage service included: No
Car transportation: No
Pet Moved: No

Origin pickup Country: USA
Origin pickup State: Colorado
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Picked up: Late

Destination drop off Country: USA
Destination drop off State: Oregon
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Delivery: Never

Primary contact person (Salesman):
Secondary contact person:

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: No

Budget Van Lines Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 0 Star Moving Rating

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