Rating: , Posted by David Wheeler on Aug 25, 2011
I recently used Mayflower's services to move from NYC to Austin, and let me tell you, it was the WORST experience of my life. I had paid A LOT of EXTRA MONEY to get my belongings to Austin on August 4th, which i signed a guaranteed contract, and it did not show up. When it didn't show up, I called into Mayflower, and they told me the earliest it would get there is August 11th. When were they planning on letting me know this? Why did I have to call them? I was out of town until August 15th, so clearly that would not work, and they told me I would have to PAY EXTRA FOR STORAGE UNTIL THE 15TH!!!!!!! What kind of company breaks guarantees and gouges their customers for extra money like this? A guarantee means GUARANTEED, 100%, so I'm pretty sure Mayflower has no idea what a guarantee is they just use the word to dupe customers. I AM EXTREMELY DISAPPOINTED AND DISSATISFIED WITH MY MAYFLOWER EXPERIENCE AND I RECOMMEND YOU GO WITH ANOTHER MOVING COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!
Quote or Order ID:
Movers Cost: 3000.00 USD
Origin pickup Country: USA
Origin pickup State: New York
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Texas
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Primary contact person (Salesman): Christopher W. Blank
Secondary contact person:
Dirty Items: Yes
Stolen Items: No
Damaged Items: Yes
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