Rating: , Posted by GiGi on Jan 18, 2011
Mayflower Movers are the worst company I have ever dealt with. First of all, they did not pack things very well. They put kitchen items in with bathroom, etc. It took me forever to find all of my things. Second, The movers who came to pack our items damaged many of them- including a limited edition guitar that is (was) a collectors item. I even told the guy to be careful with it and instead of listening to me, he wrote all over the box in permanent ink! I immediately told that he ruined the item and he claimed that he would tell his boss about it (yeah right). When I complained about the damage to the guitar, it was just ignored. When we finally received all of our items, we noticed that many were damaged. I called to complain, but was told I had to file a claim. I did so, but the claim was denied. Why? Because even though we purchased the insurance, it did not cover the damages because we put some of our items in storage. Funny, but when I talked to Mayflower about the move and told them that some items were going in storage and some were going to be delivered to our apartment, they did not mention that the insurance would not cover damages that their movers cause. Avoid this company at all costs. They are dishonest and take no responsibility for damages they cause.
Quote or Order ID:
Movers Cost: 20000.00 USD
Origin pickup Country: USA
Origin pickup State: Illinois
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Minnesota
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Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
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