Movers who didnt move. - Moving Review

I booked The Great American VAn Lines movers 3 weeks in advance. They were supposed to come in on Aug4th and we were moving 2 miles from our original place to a house. The company sends in 2 guys and a driver. The guy comes in takes a look and says I can't take this. It will take me more time and walks out of the house. I call the company and no one picks up the phone. The company told me the guys will pick up everything and if it takes more time you pay per additional hour, $90/hr which I was ok with.   The guy doesn't know to talk in English except in bits and pieces. Then he says you have to pay everything in cash, whereas the company told me I can pay with my credit card. When I mention this, he says, in that case you pay me $55 in toll otherwise I wont take anything. I tell him ok go ahead because I am supposed to move out of the Apt that day. I call up my husband and talk to him on the cell about this new situation and he hears me and says I dont want to pack , I am leaving and he leaves.   I have moved 6 times in 10 years and never had a problem with any movers. The trouble we had to go through because we hadn't faced a scenario where a mover comes in and leaves.    Finally in the evening we booked a U-haul and moved the stuff in 3 hours between me and my husband and 3 trips because we had a smaller truck . It still didn't take us more than 3 hours. A moving company which does this day in and day out works so unprofessionally and causes havoc. I do not recommend this company to anyone. The company reps are very nice but don't be fooled since they wont be there to answer your phone calls. You are better off by yourself than have such movers.   I am giving this review so no one else has to go through so much trouble on their moving day.       Great American Van Lines  24 Halladay St  Jersey City NJ 07304      

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