Rating: , Posted by Lynda Aulenti on Sep 03, 2012
Awful! A nightmare! Where do I start? Company offered free walk-through which I requested but they never scheduled. I discussed boxes as unknown since I had just started packing and provided them instead with the square footage and layout of the apartment. The truck they brought was too small, the movers sent thought there were no boxes. Couldn't finish that day since truck was filled. What was estimated as a four hour move was 11 hours the first day and 3 the second. The second team arrived about an hour late for what was to be a two hour move. The second team kept missing items I was pointing out so I just startted grabbing them and putting them in my car. The total ended up being 4x the estimate. And several items broken. The most expensive being a 1 year old marble top table. The first day team kept having boxes fall off the dolly as they tried to hurry the later it became. As I started opening boxes I found broken Lenox vases, glass trays,etc. What a disaster! But they did discount one hour for the time they got stuck on the highway...small comfort. And now I have had to fill out forms to try to get some of these pieces replaced. The Lenox vases I had collected over years and not easy to find. The table will be very expensive to replace. I only submitted the tables because I knew they would give me problems, which they did and still have not resolthis this.
Quote or Order ID:
Movers Cost: 1400.00 USD
Origin pickup Country: USA
Origin pickup State: Florida
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Florida
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Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
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