Rating:
, Posted by N. Cook on Jul 23, 2011
I moved from Ky to Va after my husband passed away. The movers mis-labeled boxes and placed china with bed sheets and things like that. Once it came time to deliver my items it was like I was bothering the driver. They did not put together the items they took apart when packing my home up like stated in my paper work. I had a clock given to me by my brother when he was serving in Germany and that was "misplaced" and also my coat rack made by my husband before he passed went "missing". Also some small items like a radio and floor covering for my computer chair went missing. The driver when I asked him if he was going to find the pieces to put together my things said, " I have to get on the road and I do not want to sit in traffic so you can call the company and speak to them about anything missing." Once the movers left they left empty gatoraid bottles all over my yard with no regards to me or the neighborhood. Then when I called about the missing items the lady was extreamly rude and acted like she did not care. They said they had a tracker on it and would call me back. I waited a week and I had to call her back with no answers once again. After the third time she once again had no regards to my belongings and said "oh we can't find your things so we will send you a check." Well that does not replace anything but at least these people could have at acted like they cared. And they sent me a whole whooping $200 check. I would never recommed this moving company, even to my worst enemy. They were so irresponsible as a company and have no regard to personal property, aslong as they get on the road in time.
Quote or Order ID:
Movers Cost: 8000.00 USD
Packing Included in the price: Yes
Unpacking Included in the price: No
Packing materials included: Yes
Storage service included: Yes
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: Kentucky
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Virginia
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Delivery: On time
Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
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Review Rating: 
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