Rating: , Posted by Miriam on Aug 12, 2010
I had a terrible experience with this company. It started when they came late and then started to complain that we have too many things, not the way their boss estimated. Well, even if it was true I don't think they were supposed to comment about that, after all, we were moving from a big house where 5 people lived for 6 years. The estimate was for 10 hours moving from MA to NY. And the agreement was that even if they will not be done in time they will not charge more than 10%. Well, instead of 10 hours it took two days, I had to pay for the movers' stay over night. As a result I had to pay 60% more than initial estimate. Also I had to help them to unload the truck to move things along. Otherwise it would take three more hours to unload. There were many arguments and their boss was very rude. And after all, they said they would not accept my credit card and I had to go to the bank and withdraw cash, and they were keeping the piano as a collateral...I moved many times in my life but this was the most stressful experience ever. I would never recommend this company to anyone. Please stay away from Monster Movers of Worcester.
Quote or Order ID:
Movers Cost: 3100.00 USD
Origin pickup Country: USA
Origin pickup State: Massachusetts
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: New York
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Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
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