Rating: , Posted by Jamie on Feb 26, 2012
After paying my deposit to Neighbors, I got a call from a different company (Father and Sons) confirming for a different day from the one that I had reserved. I had no choice but to accept and leave a day later for my 1300 mile move from New York to Miami. I was assured that the mover would arrive early that day (a day after I had scheduled). Early that morning I received a call that the truck would be arriving that evening ( I was to leave that morning). I cancelled the service due to the truck not coming on the day that I reserved. I am now fighting for the return of my $650 deposit. Neighbors is saying that I did not follow cancellation policy. I have filed a claim with my bank and may still not receive the return credit. I may have to file in small claims court.
Quote or Order ID:
Movers Cost: 3500.00 USD
Origin pickup Country: USA
Origin pickup State: New York
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Destination drop off Country: USA
Destination drop off State: Florida
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Primary contact person (Salesman): Arthur
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: No
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