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Outstanding customer service & move - Moving Review

Review on High Touch Moving

Rating: 5 Star Moving Rating , Posted by on

I recently moved from Brooklyn to Queens and used High Touch upon the recommendation of a friend. They were very professional. Amanda in customer service was extremely thorough and polite, and told me exactly what I would need. High Touch delivered boxes to me upon my request.  I had not moved in 5 years and was moving from a walk-up to another walk-up and was very stressed out about the whole move. She gave me an estimate for four men in order for the move to be quick and efficient, but five men arrived the day of the move, at no extra charge.  I'll admit, High Touch is a bit more expensive than some movers I've used, but worth the extra money because they are so fast and accommodating. They arrived at 9 am sharp and delivered everything to my new place in Queens by 2pm. They even got rid of an old bed I did not want to take with me, and even helped us set up new HDTVs. The movers were friendly and professional. There was a billing error at the end of the the move, but Moses, the sales manager, was kind enough to refund the overcharge to me the very next day.  I will definitely use High Touch Moving System the next time I move. They are great! Please use this great company if you are moving.

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High Touch Moving review overview

Quote or Order ID:
Service cost: 1.00 USD

Moved within country: USA
Moved within state: New York
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Picked up: On time
Delivery: On time

Primary contact person (Salesman): Amanda & Moses

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: No

Moving company review rating

Honesty: 5 Star Moving Rating
Experience (Professionalism): 5 Star Moving Rating
Promptness (Hold times): 5 Star Moving Rating
Communication: 5 Star Moving Rating
Appearance: 5 Star Moving Rating

More info on this mover

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