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Overall move - Moving Review

Review on Bekins Van Lines

Rating: 1 Star Moving Rating , Posted by on

This company notified me at last minute that they changed their process and needed a significant deposit or the packers would not show up.  The packers did a poor job separating and packing items and even broke some during the pack.  After finally getting the truck delivered, they were in a hurry to get done, did not provide a checklist.  We found missing and damaged items during unpacking.  It took approximately 7 months to get a partial payment for some of the items.  They played the game of their determined value even though we had paid for 100% replacement insurance.  We have utilized over 15 different carries throughout our life and this company by far was the worst one yet.  Do not use.

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Bekins Van Lines review overview

Quote or Order ID:
Service cost: 12797.00 USD

Origin pickup Country: USA
Origin pickup State: Texas
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Picked up: Late

Destination drop off Country: USA
Destination drop off State: Arizona
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Delivery: Late

Items Condition After Delivery

Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes

Moving company review rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 3 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 3 Star Moving Rating

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Read more for Bekins Van Lines

problems from start to end

Review Rating: 1 Star Moving Rating

I have moved 11 times and this was the worst by far. The driver called 4 days before the move to come in for pickup. They were not scheduled to pac... - read the full review