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Poor Billing and Delivery - Moving Review

Review on Universe Express

Rating: 1 Star Moving Rating, Posted by Tags on Oct 28, 2012

They came in mid night for pickup the things and did not pack the things in front of me and gave me estimation 550 CU FT space approx. and sent the things only in 500 CU FT. and not ready return excess amount
 
We received the things in very bad and damaged condition.
 
1). Wooden TV Console 46 Inch TV - Completely broken- Price 232 USD
2). Wooden Book Shelf - Completely Broken- Price 50 USD
3). Baby Swing - Parts missing Not able to assemble-Price 273 USD
4). 2 Backyard chair - Completely broken- 20 USD
 
Other furniture also have scratches.
 
This is because of complete negligence of packaging. They charged for more than 550 Cu Feet but tried to put things in less than 500 Cu Feet that's the one of the reason of breakage. Along with the claim I want to refund the excess amount charge on booking space as mentioned in invoice.
 
We also have a return receipt in which your delivery person mentioned about damaged clearly.

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Universe Express Moving Overview

Quote or Order ID:
Movers Cost: 2300.00 USD

Origin pickup Country: USA
Origin pickup State: New Jersey
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Picked up: Late

Destination drop off Country: USA
Destination drop off State: Illinois
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Delivery: Late

Primary contact person (Salesman): Amina
Secondary contact person:

Items Condition After Delivery

Dirty Items: Yes
Stolen Items: No
Damaged Items: Yes

Universe Express Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 0 Star Moving Rating

More info on Universe Express

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Review Rating: 1 Star Moving Rating

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