Rating: , Posted by Linda Lawrence on Aug 29, 2012
We were quoted one price for number of items and weight, but on the day of pick-up we were told we owed $184.14 because of cubic measurement for our load on the truck. Didn't make any sense to us and, even after talking with the saleman, Scott, again (who offered to take fewer items at the old price...huh!) I reluctantly agreed to the added cost. I objected to an additional $40.00 charge that was made to cover the mattress and box spring that was never mentioned during the estimating. When the delivery was made in Baltimore, my son watched as the movers dropped his desk and scrape the top. Another piece of furniture had deep gouges that occured because something else had been piled on top of it in the moving van. We did not have a good experience, would never recommend this company and only hope that the damaged items are compensated for in some way.
Quote or Order ID: R161326
Movers Cost: 1455.54 USD
Origin pickup Country: USA
Origin pickup State: Massachusetts
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Maryland
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Delivery: On time
Primary contact person (Salesman): Scott
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
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