Rating: , Posted by Dee on Jun 23, 2012
Priority 1 seems to be connected with Eco Van Lines which has numerous poor reviews and an F rating from the BBB. When I was contacting Eco Van Lines I started getting communication from an employeed who was in customer service at Eco Van Lines but had email from Priority 1. When I called Priority 1 for clarification, they were rude and just put me on hold. When the truck arrived to deliver my furniture (24 days later, after being told it would be 3-7 days) the drivers said they worked for Priority 1. They did not place the items where they were labeled but just left everything in the doorway. They would not allow pictures to be taken of the truck which was an old Ryder truck with another company's name on it. They also demanded that I get off of my video chat phone call. They threatened to stop the delivery. All the paperwork was from Priority 1 movers even though I was working with Eco Van Lines. Both are operated out of New Jersey. BE CAREFU! Poor service for sure.
Quote or Order ID:
Movers Cost: 1800.00 USD
Origin pickup Country: USA
Origin pickup State: Indiana
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Colorado
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Primary contact person (Salesman): Ben
Secondary contact person:
Dirty Items: Yes
Stolen Items: No
Damaged Items: Yes
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