Rating: , Posted by T & S McCoy on Jun 28, 2011
We hired A Plus Movers & Storage for our move from state to state. We gave a deposit to A Plus Movers however who showed up was Noah's Movers based out of Balitmore MD, who arrived 4 hrs late. Was told that we would have to give approx. $400 to the movers when they arrived. One of the movers spent most of the time outside on his cell phone, the other was upstairs doing who knows what. In the middle of the job, one of the movers told my husband that we would have to give an additional $725 or he could not continue with the move. It was already 8 pm and we felt we didn't have much of a choice. So we gave them the $400 an additional $725....and that we would have to have an additional $1300 upon delivery which was not what was agreed upon. Our delivery date was the following Thursday and there was no communication from the company to us letting us know that delivery was going to be on schedule. Saturday came and still no items, following Thursday and still no items. Called every day from the scheduled date and was always told that someone would call us back but no one did. Finally was told that they have 14 - 30 days from the set delivery date to delivery our belongings however when asked where our items are they either don't know or it is still in the warehouse. My toddlers are sleeping on blow up beds because their beds are not here. We have now been waiting almost 12 days for our belongings to arrive and still expect to get paid. The contract was for $1150 and was told that they didn't have to provide us with proof of the fact that they claim I have 6500 lbs worth of items when I know I don't.
Quote or Order ID:
Movers Cost: 1150.00 USD
Origin pickup Country: USA
Origin pickup State: Pennsylvania
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Florida
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Primary contact person (Salesman): Mark
Secondary contact person: Michael/Sharon
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
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