Rating:
, Posted by lworsek on Nov 29, 2011
World Moving cost us about $1,000 more than quoted and contracted our Chicago to Washington move to an extremely sloppy and unprofessional outfit called Able Moving, based in Chicago, that lost a box of valuable household items and severely damaged several pieces of furniture. World Moving charged us "shuttle fees" at our origin and destination, despite prior notice that shuttles were not required by law at either location, were not needed for the move, and not in fact used.
After mind-bogglingly shady failures to return calls, hang-ups, and giving us non-existent callback numbers, World finally responded when we disputed their charges with our bank. Representatives from World Moving merely cited a “lack of proper permit” for a full-sized truck in vague generality, despite my repeated inquiries as to what parking or other permits were lacking. World Moving representatives’ assertion that “county permits” were needed is laughably erroneous and demonstrates their willingness to mindlessly obfuscate a fair resolution of the issue without any basis in reality, because Washington, DC is not in ANY state or county and that Cook County, Illinois has absolutely NO jurisdiction over traffic or parking laws within the corporate limits of Chicago.
We had at least 75 feet of curb space reserved and cleared at each location, and know for a fact that roads leading to each location from the appropriate nearby interstates had no truck restrictions. 53' moving trucks in fact regularly service each building. The Able driver admitted to us that they used their regular line, Illinois-licensed truck to move our property all the way from Chicago to our building, along with another customer's goods. In charging a shuttle fee where a shuttle was neither needed, required, nor actually used, World and Able violated FMCSA regulations. World's fraudulent actions also put them in violation of a host of state laws.
Hopefully the detail provided here evidences that my horrific experiences with World, consistent with the others on this site, are legitimate. Do yourself a favor and look elsewhere.
Quote or Order ID:
Movers Cost: 1500.00 USD
Packing Included in the price: No
Unpacking Included in the price: No
Packing materials included: No
Storage service included: No
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: Illinois
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Washington DC
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Delivery: Late
Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
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Review Rating: 
DO NOT USE WORLD MOVING SERVICES: This company is the most unprofessional company that I have ever had the displeasure of working with. They made... - read the full review