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Regions Van Lines - Moving Review

Review on Regions Van Lines

Rating: 1 Star Moving Rating, Posted by William Sternberg on Oct 25, 2012

They tricked me into a site unseen estimate and I'm ashamed and only blame myself. They conned me out of $2400 (doubling the price of the original estimate), caused thousands of dollars of damage to my goods and property. They did not reurn calls during or after the move and refuse to talk about an amicable setlement. I have moved several times and Regions has been the unqualified worst experience. They lie about being a BBB Accredited business. They are not. In fact the BBB wil tell you there are over 30 complaints in the past 36 months against Regions. They really think the public is stupid thinking they can get away with such bald face misrepresentation. Use Regions at your own great risk

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Regions Van Lines Moving Overview

Quote or Order ID:
Movers Cost: 6000.00 USD

Origin pickup Country: USA
Origin pickup State: Florida
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Picked up: On time

Destination drop off Country: USA
Destination drop off State: New Jersey
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Delivery: On time

Primary contact person (Salesman): Denise Alfaro
Secondary contact person:

Items Condition After Delivery

Dirty Items: Yes
Stolen Items: No
Damaged Items: Yes

Regions Van Lines Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 3 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 3 Star Moving Rating

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Regions Van Lines Company Response

Official company response to William Sternberg's review:

Mr. Sternberg have tried every trick in the book to extort monies from our company but failed. This misleading review here is just one of many he already posted online in attempt to lead us to give in to his unreasonable demands. We have made every effort possible to reach some kind of resolution with Mr. Sternberg via two 3rd party complaints procedure companies, one that we chosen (CSI) and one that he chosen (Angie’s List), which both companies have reached the same conclusion that Regions Van Lines have shown a great customer service skills toward Mr. Sternberg himself and toward his complaint case and that we have demonstrated good faith gestures that were denied by Mr. Sternberg , therefore these companies have closed their cases as unresolved. Mr. Sternberg will always have the option to contact our Customer Service team directly in attempt to reach a resolution as long as he is willing to accept our reasonable offer.



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Read more for Regions Van Lines

I'd think twice

Review Rating: 1 Star Moving Rating

They came and did a VISUAL INSPECTION and gave me a "Total estimate quote" of $4266. Then when they came to pick up my items T. Cuacone, the forema... - read the full review