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Review on World Wide Van Lines

Rating: 1 Star Moving Rating, Posted by Val on May 24, 2012

When signing the contract I was promised by the person arranging the deal that the delivery would take 10 days. He asked for /-24 hour window. The pickup was scheduled for March 20 in NJ. The delivery in CA was supposed to be on March 30. The pick-up guys should on time and I do not have any complaints about them. The nightmare started when they already holding my stuff hostage. I had to fly to CA on March 29 in order to accept the delivery. When I landed, I called the company (the guy’s name was Chin) and was told that they are running late and will deliver my stuff next week. After a week I called the same guy again and was told that they have some troubles and there will be another delay, because the truck broke down en route. I kept calling every 2-3 days, but was not given any meaningful information. Finally, it was delivered on Apr 21, more then a month after the pick up date. I had to sleep on the floor and could not even rent furniture since I never had an honest delivery date. The driver who delivered my stuff told me that he picked it up in NJ 5 days ago, which means that the company was lying to all that time. The estimated price for the move was $1,200, however I was eventually charged $1,700. I was moving a 1 bedroom. The only item which got stolen or lot was a small ladder.

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World Wide Van Lines Moving Overview

Quote or Order ID:
Movers Cost: 1700.00 USD

Origin pickup Country: USA
Origin pickup State: New Jersey
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Picked up: On time

Destination drop off Country: USA
Destination drop off State: California
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Delivery: Late

Primary contact person (Salesman):
Secondary contact person:

Items Condition After Delivery

Dirty Items: No
Stolen Items: Yes
Damaged Items: No

World Wide Van Lines Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 3 Star Moving Rating

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Disgusting company!!!

Review Rating: 1 Star Moving Rating

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