Royally Ripped Off! - Moving Review

Contacted VP. John Grimaldi on 6/16/2010. He assurred me that he could pick up the move 6/24/2010 & deliver it to Florida by 6/28/2010. They were supposed to pick up between 10am- 11am, and showed up at 1:30pm. Amount was supposed to be $940.00- which John had emailed me on a binding estimate. The pickup man had my son fill out blank paperwork, which the driver later filled in erroneslously. He over charged us $280.00. My husband and son pointed it out to the driver- and he said we would recieve a corrected Bill of Lading when they reloaded the goods 6/25/2010. I called John several times and was finally able to get him to email me a copy of the correct Binding Estimate of Cost. I told John to make sure that the driver had the correct new Binding Estimate of Cost, and he assured me he would take care of it. I even called the driver twice to make sure he had the correct information, and he told me he did. But, when they delivered the furniture on July 5th, 7:00pm,(Many days later then promised) the driver refused to honor it- even though I got John Grimaldi on the phone to talk to the delivery guy. The delivery man said he never heard of John Grimaldi- and that's when I found out they use subcontractors for their moves. Check their USDOT license # 1815073,( just google USDOT) and they only have one lincensed truck! Even the Ft. Lauderdale police couldn't believe the driver didn't know who he worked for. The driver then hung up the phone on me & refused to deliver the furniture unless my son paid the overcharge of $280.00.

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