RUDE - Moving Review

Review on Wheaton Van Lines

Rating: , Posted by CW on Mar 30, 2012

The sellers were finally moving out. This company was in charge of their moving and packing. This company continually blocked my driveway as I was moving in and had to be asked over and over to move their trucks out of MY drivewas so MY movers and cable guy could get in and out. I asked them to move their truck out of my driveway so my cable guy could leave and they waited for about 5 minutes before they moved their trucks. I guess their time was more valuable. The black employee even use the "F" word at me. VERY unprofessional. He should be fired, how dare someone come onto my property and swear at me!!! This crew moved as slow as possible and were on my property for 10 hours. The seller didnt have much as far as goods to pack, so I dont know what took so long. This crew was so RUDE and unprofessional! Wrods cannot express what a joke this crew was, rude and unprofessional. They attempted to leave a large bag of trash on my property but my husband told them to remove it. RUDE RUDE RUDE!!!!

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Wheaton Van Lines Moving Overview

Quote or Order ID: 100
Movers Cost: 1.00 USD

Origin pickup Country: USA
Origin pickup State: Tennessee
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Picked up: Late

Destination drop off Country: USA
Destination drop off State: Tennessee
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Delivery: Late

Primary contact person (Salesman):
Secondary contact person:

Items Condition After Delivery

Dirty Items: Yes
Stolen Items: Yes
Damaged Items: Yes

Wheaton Van Lines Moving Rating

Experience (Professionalism):

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Wheaton Van Lines Company Response

Official company response to CW's review:

Thank you for sharing your experience with us and I am very sorry for the actions of our crew. My name is David Allen and I am the director of the customer service department at the Wheaton corporate office. Please contact me to provide me with additional information so I can identify and follow up with the crew who would have been at your residence. You can reach me at david_allen@wvlcorp.com or 317.558.0263. Thanks again for alerting me of the issues you encountered with our team and please accept my apologies for their lack of professionalism.

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