Rating:
, Posted by Lee on Feb 09, 2011
THIS COMPANY IS A SCAM!!
This is the worst company I have ever dealt with. They were 5 days late for pick up, and 4 days late on delivery. They use inexperienced people in a uhaul truck. They do not know how to disassemble furniture, and wrapping is a joke. They cannot fit everything in because they do not know how to use the space in the truck. Fragile boxes were smashed, and most of my furniture was damaged. They drop things right in front of you and laugh about it. They demand more money once they have your things and hold your belongings hostage. The girls in the office are apologetic until your furniture is loaded, and then their tone changes to "pay up or you wont see your stuff again". We ended up having to summon the police to aid us in getting our stuff safely. We incurred thousands of dollars in damage, and much more in hotel and food costs while waiting for this move to get done. Their physical address is a dilapidated old house in a residential neighborhood where no one lives. If you are in transit, call the police to help. In our case, they made it possible to get our stuff. BOTTOM LINE: DO NOT USE THIS COMPANY OR GET BURNED! Once they have your stuff, all customer service ends, and the hardball tactics begin.
Quote or Order ID:
Movers Cost: 2500.00 USD
Packing Included in the price: Yes
Unpacking Included in the price: Yes
Packing materials included: Yes
Storage service included: No
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: Virginia
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Texas
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Delivery: Late
Primary contact person (Salesman): Mike
Secondary contact person: Jennifer
Dirty Items: Yes
Stolen Items: Yes
Damaged Items: Yes
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Review Rating: 
They used subcontractors, an African company named NORDE & Co. They were late, communication poor, appearance poor and came in a U-haul truck that ... - read the full review