Rating: , Posted by J. Fleck on Jun 12, 2012
Well I'll make this as short as possible. After my wife was swindled in person by Amir their supervisor, we were told we would need an additional $2000 to move from Atlanta to Dallas. Basically, because they damn-near beat us to Dallas, we weren't ready to take delivery because per their contract, they said it would take 7-14 days to deliver. So now they have held our belonigings ransom and are demanding an additional $2K! They have our stuff in a storage locker somewhere, and are trying to charge me $550 to 're-deliver'. After calling and speaking to their 'complaint' department (that department is busy!) I was certain they would at least waive the 're-delivery' fee based on their failure to meet contract obligagations. This company is very experinced in shaking down their customers. I really wish I would have helped my wife in her process in choosing a moving company. I would have saved a TON of money, and I'd be sleeping in my nice bed instead of the FLOOR! Something MUST be done to stop this racket! If you are considering US Van Lines, RUN don't walk away. Their initial pricing is what caught my wife. In the long run, it's better to pay a little more upfront to save ALOT later! They don't accept credit cards because they couldn't survive all the 'disputes'. If the company you are considering does NOT take CC, keep looking. The REAL moving companies out here will accept your CC because they have nothing to hide! So ashamed that I allowed my family to be swindled by they're smooth talking representative...(Amir) Please do you and your family a favor. Either call a real mover or call U-Haul! You WILL regret doing (or attempting) business with these mindless, unmoral company.......#Still don't have my belongings......:(
Quote or Order ID:
Movers Cost: 2000.00 USD
Origin pickup Country: USA
Origin pickup State: Georgia
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Picked up: Early
Destination drop off Country: USA
Destination drop off State: Texas
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Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: No
Ask J. Fleck about the moving services of US Van Lines. J. Fleck is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only.
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