Rating: , Posted by Lewis on May 23, 2012
I have not used this company, I am writing because my niece has. There is awful communication between the office personnel & the customer. The office is also very unfriendly & DO NOT mind hanging up the phone on you. (VERY PERFESSIONAL HUH?)Example: the moving truck was suppose to be at her apartment between 9:00 am & 11:00 am they showed at 2:30 pm, NO phone call or nothing. If they have to wait on you they charge 100.00 per hr., what is the difference between them waiting & the customer waiting, for each hr. she waited 100.00 should have come off her bill. Another Example, she was told on a Tues. the truck would deliver in 5-7 business days. Well 2 hrs. later she received a call saying the truck was going to deliver on Thurs. the same week. Mind you she has a 1300 mile road trip from NC to Texas. They said if the drivers had to wait it would be 100.00 per hr., again what about the time the customer waits on the driver. Oh & the price went up almost 800.00 from the quoted price. Who knows when the delivery will be made or what the condition of her goods will be. This Bunch Is Ridiculous. I would NEVER EVER recommend them to anyone. I will be contacting the better business bureau.What a way to run a business :( *** I put never in the delivery status because the goods ahve not been delivered when this was written.
Quote or Order ID: 1348.00
Movers Cost: 2100.00 USD
Origin pickup Country: USA
Origin pickup State: North Carolina
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Texas
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Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: No
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