Stay Away - Moving Review

Many of the positive feeds you see written here are people who are paid to write good things about the company. I am sure there are customers that have been satisfied, but I honestly question how many. From how bad I was treated, how stressful the move was, how I had several broken things, certain pieces missing, furniture assembled incorrectly, and the amount I paid, I would not recommend anybody to go thru what I did.

Misty, the sales lady was unprofessional rude, and never returned any of my messages in a timely fashion. I was informed that I had up until 24 hours before the actual move to call her and let her know any additional furniture or boxes that I wanted moved, or if I want to take any off the list. For about 10days, I called her with my updated list. Ironically, there were times she would pick up, and then tell me she would call me back, but when she actually had time to talk it was too late and I had to pay significant amount more. When I told her how many messages I left her, she proceeded to tell me she called me back every time. However I did not have any missed call or voice-mails.

Unfortunately the team that delivered my furniture was horrible. They were not only late, but they broke several items, lost certain pieces to assemble my furniture, lost shelves to my bookshelves and showed no remorse.

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