Rating: , Posted by WHY on Jun 25, 2012
This company is not reliable. I had a pickup scheduled back on 6/7/12 at 5pm, the driver didnt show up until 12MIDNIGHT then had the nerve to get an attitude when i questioned why my rate went up $343.00. I made my reservation through Public Movers and some how their "sister company- All USA Vanlines" ended up handling my items. I've called and called their customer service, dispatch and the sales rep Christine Worth, none of them have been straight forth about what day and time my items will be delivered. I was finally put in contact with the delivery driver (Enrique). He told me that he would be at my house at 6pm yesterday, 6/24/12, he never showed up. Get wait until the office opens they will be getting a hostile call from me. This makes no sense to me. I received calls/emails everyday from this company back when i was looking for movers, now that they have my business/items, they lack to communicate. My next course of action will be to get my lawyer involved. I would NEVER recommend these bootleg companies (Public Movers/All USA Vanlines) to anyone.
Quote or Order ID:
Movers Cost: 1300.00 USD
Origin pickup Country: USA
Origin pickup State: Georgia
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Texas
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Primary contact person (Salesman): Christine Worth
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: No
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