Rating:
, Posted by Lillian Brown on Aug 30, 2011
Please, if you are moving, do not use X Press Van Lines. They give you a very low quote in the beginning. They say that they take credit cards to pay for your move when in fact they do not. When they packed our items, and loaded the truck, they then came back with an amount that was not double, but triple the cost! From $924 to $2258. They lie; they never get back to you and once they have your furniture, you are at their mercy to pay the amount. Very nasty, deceptive and unethical in the way they handle their business. DO NOT USE THEM. USE SOMEONE ELSE. PLEASE.
Customer service is sneaky; Sergio doesn't return phone calls. They don't deliver when they promise. Truck broke down. The guy that picked up the furniture is very nice but is a wolf in sheep's clothing. They should really be out of business.
Take your business elsewhere, please.
Quote or Order ID: 924.00
Movers Cost: 2258.00 USD
Packing Included in the price: Yes
Unpacking Included in the price: Yes
Packing materials included: Yes
Storage service included: No
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: Georgia
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Massachusetts
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Delivery: Late
Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
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Review Rating: 
Consumers beware! X-press Van Lines will charge you for cubic feet and shipment weight which you DONT have! First, they show you what they will c... - read the full review