Rating: , Posted by Dave Anderson on Sep 16, 2011
Seattle > NYC move began with local agent, Crown Moving, that was helpful, timely and professional. However once in the hands of Mayflower the move fell off schedule. Today was the last day in the moving estimate, yet my stuff is still multiple days away.
By their policy I'm not entitled to per diem compensation because my stuff is "under 3500 pounds." looks like I'm not the only delayed customer. Don't these people realize that moving is at the time of key transitions in people's lives (new jobs) and that dropping the ball on customers makes our lives more stressful and difficult? And we pay for this service.!
I may check into a hotel at my own expense to avoid another weekend without the basic necessities Mayflower has taken hostage.
Quote or Order ID:
Movers Cost: 3400.00 USD
Origin pickup Country: USA
Origin pickup State: Washington
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: New York
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Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: No
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