Rating: , Posted by FLC on Jun 29, 2012
This review is based on our experiences thus far...first we called and got the information for our vehicle, which was supposed to take 3 weeks, approximately, from shore to shore. Ok, we thought, let's ship it early enough so that it is available for pick up right after we land back on the mainland. Nothing was mentioned during the transaction period that we would be charged a daily fee to store our vehicle once it got there. Alas....the sucking away of our hard earned dollars had begun. Our truck arrived in lightspeed time...we started getting calls and emails daily telling us to pick up our truck. LOL, we still had 2 weeks until we flew off the island. We had to pay them to hold our truck for us, even though THEY misquoted the time it would take for it to ship. Included in the process were all of the hassles of miscommunication between the sales people, us, and the actual shipping people. Harrowing moments spent making desperate phone calls to the main office for info. There was an area at the shipping depot where all of the desperate customers went, a sort of 'freak out and call your salesperson lounge', where all of the customers were gathered making loud and shrill voiced calls to their respective 'contacts' regarding their vehicles. Wow! I went to the rental car and let my fiancee do the dance of desperation with all the other people. SO! THEN....being the kind of folks who like simple, friendly, and helpful sales people...well, of course we booked our household move with Cardinal....yay! We liked Frank. The projected time frame from HI house to OR house was 3-4 weeks....we assumed it would be a bit longer, figured in the cost of rental furniture on both ends, paper supplies for our dining needs, and calculated the best date to schedule pickup in HI so as to alleviate a long lag on the other end (the family is travelling all over the place and we didn't want to leave grandma at home to tend to the movers...she's 82 for crying out loud!) And, here I sit...its been a day or two shy of 4 weeks...haven't heard a word. My fiancee called them this morning and was told 'well, we are running at least 21 days out...so, it could be 3-6 weeks..we'll call you.' NO FREAKING WAY! Now my 82 year old mother in law, and her caretaker (luckily she is just turning 50 and is disabled,,,much better to deal with the movers), get to deal with the movers, cuz the rest of us young and spry folk in our clan will be travelling. SO: caveat; IF you plan to spend more money on your vehicle shipping than planned, plus the joy of getting dunning calls from the reception site, and include that into your budget...plus...click click of the calculator keys...add 45 days to the quoted time for your furniture move, by all means, use this company! Overall, it was the hardest thing EVER, to move from Oahu to the mainland...crying teens, sad grandma who doesn't want to be chilly, even us adults who will miss plate lunches, slippers, and even 'Hawaiian time', mahalo very much...but to have the wonder of these added benefits? Well, I would rather have known what I was dealing with...oh, wait, I thought it did! LOL. Stay tuned....after I go call Rent-A-Center and design some furniture out of household garbage I will start a little journal of the days I spend waiting. Eventually I will try to provide the total time for our move,if and when it ever happens (I hold faith that we will actually get our stuff), and post it for all on this site to see. Oh, wait, an afterthought: I don't think we even got a list from the movers in HI (who were AWESOME, they were the greatest...seriously, they did the job for Cardinal,,darn, who were they? I will check) for our total count (boxes/furniture.) I would double check with the big guy, but he took mom out for a jog and power lifting class in prep for her big day with the movers.
Quote or Order ID:
Movers Cost: 8000.00 USD
Origin pickup Country: USA
Origin pickup State: Hawaii
See all Hawaii movers
Picked up: On time
Destination drop off Country: USA
Destination drop off State: Oregon
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Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: No
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