Rating: , Posted by Andrea on Dec 01, 2011
The only reason I'm giving Texas Brothers Moving 1 star is because there isn't an option to give them 0 stars. We ended up having to pay over double the quoted price and Larry is a BULLY!!! When we questioned the price at the end of the move Derick (by phone) tried to give us an $85 discount IF we signed a waiver saying that we wouldn't bad mouth the company. We declined. Next thing we knew, Larry pulled up at our house with his spotlight flashing like he was important and told us that he would accept nothing but cash ($1145 and it was 9pm at night). We told him that we didn't have access to that kind of cash at night so he called the cops and accused us of theft of service. We have 3 boys and because of the way Larry was acting, they were in the house crying because they thought he was going to hurt one of us. The workers AND staff lied over and over and over again. One of the movers hooked up the water to the fridge wrong and it ended up leaking. We didn't notice it till morning and ended up with $3350 in damage to the floor. Of course, we received a "kind" letter from Larry saying that he spoke to the mover and he didn't hook up the fridge so they weren't liable for the damages... This company is a joke. BEWARE!!!!!!!
Quote or Order ID: 510.00
Movers Cost: 1145.00 USD
Origin pickup Country: USA
Origin pickup State: Texas
See all Texas movers
Picked up: On time
Destination drop off Country: USA
Destination drop off State: Texas
See all movers in Texas
Primary contact person (Salesman): Marcus Perdue
Secondary contact person: Larry Durham
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
Ask Andrea about the moving services of Texas Brothers Moving. Andrea is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only.
Are you a moving company representative? You want to respond to customers' reviews?
Get a free company account to post review responses today. It's free!