Rating: , Posted by Allen Jackson on Oct 31, 2011
We moved from Bend, Oregon to Manhattan, KS. I solicited 4 bids prior to making the move and Mayflower while not the lowest seemed to be the best option at the time.
Upon selecting the bid working with the agent Klamath falls Moving and storage was an experience in itself, poor or no communication from the company to me. I finally had to contact Mayflower corporate and then I would receive some communication.
Move day came we have 16,000 lbs of goods and they only sent 3 people to load two were good one was usless, the driver showed up late and they began to load at 11:AM on August 18th, at 10:30PM I was told all my goods would not fit on the truck because the driver picked up a previous load that was 3,500 lbs over the estimate. Creating an overflow for my goods.
Long story short it took 29 days for me to receve all my goods, Mayflower rejected my clam for delayed delivery because they said overflow is not covered. I was not responsible for the overflow this was totally caused by Mayflower. Bottom line My invoice was wrong I had to get this corrected, I was billed 110% and they worked off my money for over a month before finally correcting the invoice, I was living with partial good for almost a month. The help loading and unloading was terrible.
DO NOT USE THIS COMPANY THEY DO NOT CARE ABOUT YOU THEY ONLY DO WHAT IS BEST FOR THEM NOT YOU.
Quote or Order ID: M035901014101
Movers Cost: 9.00 USD
Origin pickup Country: USA
Origin pickup State: Oregon
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Kansas
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Primary contact person (Salesman): Klamath Falls Moving
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
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