Rating: , Posted by Amanda on May 30, 2012
I got stuck with this company because military funded this move. Not only having a bad distribution systems, the customer service is horrible. Mike Chandler supposed to be the management but no management skills. He does not return client's call & constantly on the phone? I still don't have my shipment from Ohio because they cannot find a driver? And they are in the distribution systems' business. All they told me this week was, "I'm trying.". Well you are not trying hard enough. My first shipment was not coordinated well either, on my 4 day weekend, I was spending my time in Indiana, 24 hrs prior, this old man called me to be there Saturday for delivery, he pressured me to be therem otherwise he does not know when will be the next delivery. So i drove 1690 miles in one day to return to my house. These people did not care if I was in military. Some people just care about their bottom line & do not care about people's well being. If I were to pay out of pocket expense to move, I will use Mayflower any days. Wheaton sucks!!
Quote or Order ID:
Movers Cost: 1.00 USD
Origin pickup Country: USA
Origin pickup State: Ohio
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Arizona
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Primary contact person (Salesman): Mike Chandler
Secondary contact person:
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
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