The worst move of my Life and still waiting for my things... - Moving Review

06-02-11



To whom it may Concern;

My name is H. Davie. I have recently relocated to Dunedin, Fl From Atlanta, Ga. I had contacted a moving company by the name of Sky Movers information:
Reference No:W258674
US DOT: 1577176
MC: 584006
Registration #: IM1446 MR-538
MC: 621542-B
My pick up was scheduled for Wed. May 25th, 2011 between the hours of 9am-11am. The night before after receiving my finalized estimate of 3300lbs, I asked my customer service rep Natalie if I need to do anything to my items. She told me to make sure that my frames was wrapped in bubble wrap and that the movers would take care of the 2 flat screen and my glass coffee table. I had a cleaning crew scheduled to come do a move-out cleaning between the hours of 4-5 pm. Unfortunately, The moving company (Cross State Moving) did not come to pick up my items until 9pm wed night. Once they arrived, they informed me that I needed to sign the estimate (which was incorrect) and forms that was not filled out in order for them to start loading my items. I informed them that we needed to contact the company because of this and the man told me that he could not because they were closed. I then tried to contact Sky-movers my self but I was transferred and than hung up on. I attempted 5 more times to call but continuously got the voice mail after this point. I informed the guy that I would not be able to sign but he told me if I did not they would leave and not pick up my items. I proceeded to sign some of the forms with comments (in which I have pictures of) because I had to vacate the premises as well as leave to get to Florida at 4am to make my scheduled job interviews. The movers did not leave my home until 3am Thursday morning, mind you I feed them and made sure they were ok. They left items behind that was supposed to be packed and they left without my knowledge of them leaving. On Thursday afternoon, I received a phone call from Israel Barda, from cross state moving informing me that my items had been weighted and had came out to 3400 over the estimated weight which equaled a total of 6700 lbs. They said that my balance was now $5100.00. I told him that this was not possible and that I would return his call once I was stable. To make along story short, it has been over a week since my items have been picked up. As of yesterday 5-01-11, Cross state moving stated that I owed them the amount given above and I informed them that they would be contacted by my attorney and that I would also be contacted the DOT and Consumer reporting. As of today, the owner Dave from sky Moving and Israel from Cross State Moving informed me that they re-weight my items and the current weight is 3920 lbs. I stated to them both that I am willing to pay $1,115 total (balanced owed as well as an additional $75 for the steps ) the $231.00 deposit that was already paid. Dave of Sky mover informed me that if I did not pay him the $ 2268.30 which is my new charges he will not deliver my items. I then informed that he would be hearing from my attorney.

Just for additional information:
I have photos of all my items that were packed and picked up, the documents presented to me as well as the documents I was giving a copy of and ones that I was not. I have live recorded conversations (movers where informed that they were being recorded) of the night of pickup as well as recorded phone conversations. I also have a copy of all three estimates sent by Sky Movers to myself.

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