They damaged nearly everything - Moving Review

Review on State Wide Relocation

Rating:
Posted by M Downing Feb 02, 2010

This company damaged nearly everything we moved, due to their negligence and carelessness, and they then refused to compensate us for the damages. They "protected" a marble-topped dresser with one blanket and nothing more; the top predictably broke. Our iMac computer was in original packaging that included thick, molded foam, and they managed to break this foam and to bend the base of the iMac. The base is solid metal, so I cannot imagine the force they had to exert on the box to do this. They did not protect an antique hutch, which was damaged in the move. They did not protect many obviously fragile items but instead threw them loosely into a larger box, which predictably led to them being broken or otherwise damaged irreparably. They charged multiple "long-carry" fees that were unwarranted given the distances they had to move our possessions. The staff who unloaded our things feigned shock at the way things were packed and they assured me they would make sure we were taken care of in terms of recompense; instead, they disappeared as soon as I tipped them. I filed an insurance claim but the coverage offered was not nearly enough to compensate for the damages, and the company declined to do the right thing and pay for the damage they did. I will be suing them in small claims court as a result. No one should have to endure what we've had to endure in dealing with them. They refuse to take responsibility and be accountable, and it's truly sickening. I have plenty of pictures to back up my statements.

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