Unreliable movers. - Moving Review

Review on United States Van Lines

Rating: , Posted by Patricia Dixon on Jan 23, 2012

I was told my furniture would be delivered on the 13 of January and it was not, then I was told it would be delivered on the 22 of January and it was not delivered, no one at United State Van Line cannot give me a delivery date. I don't even know where my furniture is or if they still have it. These are tens of thousand of dollars in furniture and personal items, including all my clothing and shoes. Not to mention that I was quoted $2,228.78 and the price has now gone up to $2,802.27.

Share this review on

United States Van Lines Moving Overview

Quote or Order ID: 2,228.78
Movers Cost: 2.00 USD
Packing Included in the price: No
Unpacking Included in the price: No
Packing materials included: No
Storage service included: No
Car transportation: No
Pet Moved: No

Origin pickup Country: USA
Origin pickup State: Florida
See all Florida movers
Picked up: Late

Destination drop off Country: USA
Destination drop off State: Georgia
See all movers in Georgia
Delivery: Never

Primary contact person (Salesman): Mark
Secondary contact person: Indera

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: No

United States Van Lines Moving Rating

Honesty:
Experience (Professionalism):
Promptness (Hold times):
Communication:
Appearance:

More info on United States Van Lines

Read all United States Van Lines Reviews.
See all Fort Lauderdale, FL movers.

Share your moving experience and write a United States Van Lines review.

< Previous review

Next review >

Comment on this review

United States Van Lines Company Response

Official company response to Patricia Dixon's review:

Dear United States Van Lines Customer;

Our team apologizes for failing to meet your expectations and reported displeasure with your overall interaction with United States Van Lines. We value you your shared feedback and it will definitely assist in our current efforts of improvement to our company entirely. As the information you provided was insufficient to locate your account, we urge you to contact our office as we are making genuine attempts in formulating mutual resolution in regards to your issues and concerns. If you are indeed a customer, please contact us with your name and job id # at 1-855-833-0405. We eager to work with you.

Sincerely,

USVL Customer Support Specialist

Send a message to Patricia Dixon

Ask Patricia Dixon about the moving services of United States Van Lines. Patricia Dixon is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only.

moving experience

Review Rating:

The worst company I have ever delt with. little to no customer relations, they hove no idea what they are doing. My first delivery date was March 2... - read the full review