Rating:
, Posted by Thomas Minck on Dec 31, 2011
The original quote was 1056.00. I paid a 209.00 deposit. Upon pickup I was informed that there would be repacking fees such as 250.00 for repacking loose items and 100.00 for a 50cc scooter. Ok, I was reluctant but went with it because I had already paid the deposit and wanted to get my things back to me asap.
Next the delivery took several weeks and when the delivery did occur - whew - what I seen when they opened that truck. My things were in a pile in the middle of the truck. My 50cc scooter, that I paid an extra 100.00 for, was laying on its side amid the rest of my properties.
I gave the driver another 600.00 cash before they unloaded - Oh, and I had to help them.
As we unloaded the truck I was searching for my prized possesions, an HP Compaq Presario CQ60-220US Notebook Computer and my Docking Station for my HP TC1100 Tablet PC. Even unto the last Piece of property No computer or computer docking station. Gone!
Aside from the lose of my Deskjet plotter racks missing as well, my plotter seems as if it is damaged too.
My microwave looks as if it were dropped and my refridgerator drawers broken.
The tail light on my scooter is broken too.
The driver, or passenger - I dont know which, asked me to pay the remaining 585.00 so they could be on their way. I told them I would not pay anything more until I found my laptop. He showed no concern that my property was missing. He only wanted paid. I refused to pay for a job unfinished. He called the local authorities and they came and concluded that it was a civil matter.
The movers left without giving me a receipt for the 600.00 I paid them. They will probably deny I gave it to them.
Oh yeah, during my search I found several boxes and a breifcase that didn,t belong to me. The movers also gave me a couple of ladders that didnt belong to me and when I told them they were not mine they laughed and said "They are now, haha, Merry Christmas."
After searching my things on three separate days I still find no laptop etc... I have been through all of my boxes and no go. They are gone.
I have called the company several times to get no response. The sad truth is that they do not care about their customers loses. They only want that money, and whatever they can get away with.
Don't use this company if you want your property to make it through safely.
Quote or Order ID: W269187
Movers Cost: 1396.00 USD
Packing Included in the price: Yes
Unpacking Included in the price: No
Packing materials included: Yes
Storage service included: No
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: North Carolina
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Picked up: Early
Destination drop off Country: USA
Destination drop off State: West Virginia
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Delivery: Late
Primary contact person (Salesman): Natalie
Secondary contact person: David
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
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Review Rating: 
Dont ever get cheated by this company. I had a terrible experience. My sales person was Natalie. She speaks to you as though she really cares and r... - read the full review