WARNING!!!!!!!!! - Moving Review

I provided a detailed inventory list to Eugene, the salesman who sets the prices. The destination of my move was 5 hours away, to Georgia from Fayetteville, NC. I received a price, and had the company add in writing that it was to be a binding price. Before the truck arrived, several hours late, I had sold my elipitical machine and a bedroom set (armoire, queen bed and two night stands) which had been on the inventory list, these items should have freed up more space and decreased the weight significantly. I found when the driver arrived in a 22' Penske truck, not only did he have 1/4 of the truck full of someone else's items, but he was alone, he was waiting for the help to arrive, which turned out to be a guy they found on CRAIG'S LIST, on top of that they contract out to World Wide Transfer to coordinate your move and some guy in Kissimmee, Fl, Bobby (not his real name) is your only contact, he is rude and difficult to deal with. The driver and I were loading into the night and in the pouring rain, the Craig's list hire had to leave to go to another job, so the driver and I sat for hours waiting for another Craig's List hire to show up, finally two hours later he arrived, we worked until 12:00 AM and decided the driver would come back in the morning, he arrived several hours late because his truck broke down. He could not get another Craig's list hire in time so he and I loaded the truck with the help of a neighbor who was in the army at Ft. Bragg. We found that they had miscalculated the size of the truck needed and the driver and I had to load items into the front seat of his truck and the trunk and front and back of my car. He still could not fit all items, so I ended up giving to my neighbor approximately $400.00 worth of items. It was too late to try to use anyone for storage because we were due to leave, I had already paid for two more days rent at my condo and lost money on reservations for a hotel that I was supposed to have stayed at the night before if the move was on time. AFTER ALL OF THIS NIGHTMARE, they are REFUSING to compensate me for the items I had to give away, they are the WORST company I have ever dealt with, and I've made many moves. YOU GET WHAT YOU PAY FOR- DO NOT USE THIS COMPANY.

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