Watch for hidden fees - Moving Review

When I called to inquire about my move, I had informed the sales rep that I was also getting quotes from other movers. He immediately told me to stay away from moving companies in Florida because "they are brokerage firms, not actual employees" He also stated their ( the brokers)strategy is to low ball the quote then charge you heavy on the back end before they unload my contents. We went over the items to be moved and I was given a quote. I asked about hidden charges or what "extra" expenses I could receive and I was told there would not be any. I then had to provide my credit card info to receive the contract. I was told the credit card info was only on hold and would not be charged until I returned the contract. WRONG! The same day, Elite charged my credit card. When I did receive the contract the "hidden" charges were made exactly that hidden. Things like "packaging" , "A flight of stairs is only 7 stairs high", "repacking if customer packed wrong" these were all at the discrepency of the movers. I have yet to receive my refund, which I immediately demanded when I cancelled the order. Beware, you are at the movers mercy, don't fall for the "you pay half up front and balance at the drop off site" because you have no way of knowing what that price will be and if you don't pay, they don't unload.

Share this review on