Rating:
, Posted by R Polito on Aug 03, 2010
The form does not give me the option to indicate Brazil as destination.
I contracted with Confianca to ship my belongings from New York to Brazil. Over seven months have passed. They have not delivered my belongings.
I have attempted to contact Confianca repeatedly to follow up on the status of the move. The contract that I signed with Confianca stated that the estimated delivery time was three months. For a number of months they avoided and failed to return calls. Last month they admitted that they had made an error in the paper work and that as a result of their negligence that my goods were being held in customs in Brazil.
Confianca has not taken the necessary legal steps in Brazil to remedy their error and I have been deprived of my belongings for over a half a year.
Quote or Order ID:
Movers Cost: 3750.00 USD
Packing Included in the price: Yes
Unpacking Included in the price: Yes
Packing materials included: Yes
Storage service included: No
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: New York
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: New York
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Delivery: Never
Primary contact person (Salesman): Silvia Rossi
Secondary contact person: Liz Carvalho
Dirty Items: No
Stolen Items: No
Damaged Items: No
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Review Rating: 
At the beginning I was skeptical. I was moving from NY to Rio de Janeiro and heard horrible stories about moving companies. A friend of mine insist... - read the full review