WORST EVER MOVING EXPERIENCE !! WORST COMPANY EVER ! DONT BE FOOLED ! - Moving Review

Dont ever get cheated by this company. I had a terrible experience. My sales person was Natalie. She speaks to you as though she really cares and remember she speaks to you only until you make a payment. You can not reach her by any means after that. She would make you believe that she really cares for your belongings. But no one in the company does. Here my story.

I spoke to Natalie and got a quote for 1900 for my move from Tennessee to California. I was promised certain dates. I was told that my things will be picked up by Dec 17th and delivered on Dec 27th. I was in a hurry as my wife was already in her third trimester. I spoke to several other companies but rejected them only because they told me that they would deliver a few days late.I also paid my deposit for car moving.

After confirming with Natalie several times that they would definitely not have problems moving the car during the Xmas holidays, I paid for the deposit for the car. My house stuff was to be picked up on 17th and car on Dec 26th.

Two guys came on 17th. One was Alex from Atlanta. They did not bring China boxes as I was promised and I paid for. They did not bring mattress covers and I paid for that too. He came and quoted $300 more. I had no other option as I had to move that day. So nothing as promised. We confirmed with him several times about the delivery date ..and he was silent. I sent all my stuff through him and me and my wife were left with few things. She wasnt doing that well in her pregnancy.

I got the real picture of the company on 24th december when no one called me for the car move. I could not leave the car alone and it had to be moved before my flight. I called several times, all of them were in office, one would pick up and would tell the other is not there. This happened the whole day until after
several attempts I got hold of David the owner. He spoke so rudely and his words were not right. He didnt even care a bit and was shouting. I mentioned to him that my wife is not doing good and it is not nice on their part that they are backing on what they promised. He asked me 'if she was dying'. He said I bet you
will not find a another company to move. Luckily I got hold of a very nice movers the same minute and they shipped my car in 7 days !.

After I reached California,I kept waiting for my stuff. I would call the office several times, no one would pick up, no one would answer. Natalie, David, Kim were all on vacation but would answer if you call from a different number. Me and my wife had sleepless nights. Our expense went up, we were staying in a hotel and eating out. She was not well. We were asked to talk to Alex, the dispatcher. He told us after 3-4 weeks that our stuff were still in Atlanta, the next state, about 3 hours from where I shipped my stuff. Alex never responded clearly. David/Joe said if we keep asking about our things, they would keep hanging on the call. He even told me that he was going to cut my call. He said if I have to talk to him, I have to listen to what he says otherwise he will hang up. When I once transferred to call to my wife, David or Joe told me to behave like a man. Can you believe this? They talk like this customers. I wanted my stuff to be released so that I can look for some good movers. They wouldnt release my stuff either. Finally after about 38 days I got my stuff. Furnitures broken. New matterress torn. Missing items. Plus I had to pay extra $300 to the driver. The only breeze in the entire story was the driver. He did a nice job of assembling the furniture but fortunately he does not belong to this company.

So, If you take their services, you will have broken furniture, sleepless nights, no clue about your things and the WORST EVER customer service in the WORLD !! BE AWARE ! The entire company is a cheat and Never ever go by the reviews on any other site. They all look forged !

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