Rating: , Posted by Ashley and Brenda on Jan 11, 2012
Today is day 10 of my quest to relocate to Florida... My stuff still has yet to arrive. I have spoke to the man driving the truck however and it is 9 hours and one drop off away.
The broker misquoted $$ and misinformed us of the pick up and delivery time. Then they did not have a driver scheduled to actually drive my things to Florida so they sat for 5 days in storeage in Georgia... They were "unable" to verify WHERE they were untill this Monday. When they were asked about the contract and how many days this would take (0-6) we were told "Oh, we count diffrently" WHAT???
Overall, the staff.. Barbie and Stephanie were unprofessional, unhelpful, liars, who's only job is to get your money and shut you up. They have no care for you or your things. I could go on and on.... But please, don't hire this company.
We will see what happens tomorrow..... Delivery was confirmed between 8 & 1... but I have already been told by the driver that it will be later.... who knows what that means. Will post more if things are lost or broke.. I hope for the best!!!
Quote or Order ID:
Movers Cost: 2100.00 USD
Origin pickup Country: USA
Origin pickup State: Tennessee
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Florida
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Primary contact person (Salesman): Alvin
Secondary contact person: Stephanie
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
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Wow, this was the single worst experience of my life and I have dealt with some serious blows. I was quoted $1,800 for a one bedroom apt move (no d... - read the full review