Rating: , Posted by Nora Qudus on Apr 06, 2012
I was scheduled to be picked up on 30 March 2012, I was called on 22 March by the driver that they were in town to move me. I have a record of 5 calls insisting they come early, I felt under duress since they could have left with out loading me and I had no where to turn. The truck was not a Verizon/Orion lines but when I called the my contact number Nichol said they were their people. We were able to get them to load us the next monday 26 March but the pressure to tie up the loose ends for our trip was heavy. We were traveling with our cats to Maine and needed a few extra days to drive the 2330 miles and I said that when I contracted in December that I would need a 6 day window to drive that distance safely. I was told it would be no problem & We were assured by the driver that the next monday(2 April 2012) would be a good time for them. It was not until after my stuff was loaded that I was informed that the final payment would have to be cash- my last move in 2004 was credit card. I did not know how much over weight we would go and was assured that we would be contacted as soon as weighed since we need to draw money in Texas on Monday 26 March 2012 since we need to leave 217 March 2012 at dawn. The truck was weighed on Monday(26 March 2012) by 2 pm. However we were never called for the final price since Kevin Scott chose to call the HOUSE we just vacated, the phone just hours before it was turned off on Tuesday(27, Mar. 2012) instead of our cell phones of which they had those numbers as the ones to call. Scott told me he could not be bothered to try another number since that one answered; and he used very intimidating language & tone of voice to me after the driver had call my husbands cell 5 times( we have the record) and left messages that if we were not in Maine by Firday he would dump our goods! We were in a panic and driving a convoy of 2 vehicles from Texas to Maine with 22 cats. We were able to compromise to arrive on Sunday late. We were exhausted and upset to say the least. The driver/Van was not prepared for unleading no fasher lights or safetly equipment for the conditions and forced us to use our car's flashers behind their truck. Or no unloading! Everyone lied to us, everyone was rude beyond belief and we still have broken boxes, It is a good thing I know how to pack! This was my 6th cross country move and I have an international move to Canada just recently, which waas paid by credit card. I knew we would go over weight but we were never called with the final numbe until I had to beg by email!( of which I have records). I have records of all I have said. Stay away from this company. I researched them and they came out on top so it is just a pig in a poke now a days for movers. I have had wonderful moves in the past But this Verizon/Orion is still a nightmare move.
Quote or Order ID:
Movers Cost: 4990.00 USD
Origin pickup Country: USA
Origin pickup State: Texas
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Picked up: Early
Destination drop off Country: USA
Destination drop off State: Maine
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Primary contact person (Salesman): Nichol Staci
Secondary contact person: Kevin Scott
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
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