Rating: , Posted by Natt on Jul 14, 2011
3 weeks late, damaged stuff. Were rude and threatening.I Plan to sue them. Gave 2 hours notice for delivery and threatened to not deliver the stuff if we did not pay in full, the company said we could claim damages later, of course we never got that money. Please never use them and tell others.
Quote or Order ID:
Movers Cost: 2800.00 USD
Origin pickup Country: USA
Origin pickup State: New York
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Picked up: Early
Destination drop off Country: USA
Destination drop off State: Arizona
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Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
Official company response to Natt's review:
Dear United States Van Lines Customer,
Our team apologizes for failing to meet your expectations during your move. We understand your frustration and would like to discuss this matter with you over the phone.
We thank you for your feedback. It is very important to us, as is your complete satisfaction in our services. Please contact us at 855-833-0405 and allow us to work with you to resolve the ramifications of the delays and damages that occurred during your relocation.
USVL Customer Support Specialist
I used this company to transport my car from Texas to Pennsylvania. It was recommended by "the moving squad" who i was using to move my furniture. ... - read the full review