Worst Moving Experience Ever - Moving Review

I had to move from Orlando, FL to Littleton, CO 6 months before my girlfriend was able to. We decided to use movers to get all her stuff to CO.

We talked to a very nice sales person, Wendy Montilla, at Regions. She was great to deal with. Very nice and informative. We assumed that was a good sign. However, once we paid the original deposit all hell broke lose.

They came to pick up my girlfriends stuff in Orlando on-time (last good thing to happen). She let the two packers do there thing and tried not to bother them. Once they finished putting it all on the truck they informed her the bill was going from the original quote price of $1500 to $3000. They told her it took up double the room. Also included in this additional $1500 was $57 worth of tape. For those of you that don't know, $57 worth of tape is 15 rolls of tape.

She only had 1 bedroom to pack and move. She had packed all her own boxes. All the movers had to do was put some blankes on her 2 dressers, 2 nightstands, 1 mirror, 1 headboard, and 1 armoire, and we had already paid $100 for misc packing materials. I told Danny Goldman, Ops Mgr, that 15 rolls of tape was insanely excessive for those few items. He argued with me and told me that is what it was. He is terrible to deal with.

To top off the pickup the movers then asked for a tip. Seriously?! However, my girlfriend being the nice person she was she gave them one.

Ten or so days later I get a call telling me that her stuff has arrived in CO and is ready for drop off. They told me they would be there Saturday afternoon or Sunday morning. They never made it Saturday. After they didn't make it on Saturday I asked them when they would be there on Sunday. They said 10am-6pm. Sunday came and that changed to 12pm-3pm. Then it changed again to 3pm-7pm. It changed a third time to 7pm-9pm.

At 8:45pm on Sunday I called the driver to ask where he was. He told me he could be there by 10pm. I said no way am I allowing you to deliver at 10pm on a Sunday. I told him I had wasted 2 days waiting on him and 10pm was unacceptable. I told him that he could deliver at 5pm on Monday after I got off work. He preceded to tell me he would be there at 10pm. I told him no one would be there to accept it and that 5pm on Monday is his only option. He then yelled at me and told me I was being difficult and that he would be there at 10pm. This went on for 10min until I finally lost it. I told him to call Danny (his boss) at Regions right then so we could discuss this issue with him. He told me he couldn't call Danny because it was too late. I said, "no sh*t it is too late pal it is 9:15pm on Sunday. Just because you have some of our stuff does not mean that you can do whatever you want! I will see you at 5pm tomorrow". I hung up.

He came at 5pm the next day. He was on time. He knew better than asking for a tip.

I have moved with Atlas Van Lines and Graebel before. They tend to be a little more expensive, but it is absolutely worth it. Never had a problem with either of them.

All I can tell you is DO NOT USE REGIONS!

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