Would not suggest using Copher - Moving Review

I used Copher last month to move and terrible customer service doesn't not do them justice.

Ed promised to come out to my home to days before my move to see how much I had to move. He never showed and when I called him he didn't answer...I should have known right there this wasn't going to be good.

I have never moved on my own before so i was unaware of a lot of things, but Ed assured me on the phone that I would be charged one flat fee of $320 for two men and a truck. Well let me tell you, two poorly dressed, unprofessional men with a small truck and $500 dollars later I was shown that this company is not all it's hyped up to be.

The short of it is, according to his workers, Ed promises all the time to customers that he will come survey their items and doesn't show. So these guys show up with a truck thats too small so some of my items had to be left behind and two additional vehicles had to be loaded to the top.

There was to be no travel fee...I got charged an hour travel fee, which was already included in my time supposedly. The two men got lost getting to my home and without my parents guiding them to my new home they would have gotten lost getting here as well.

Speed, not their motto. They took their time, hanging out and chatting, carrying one small item at a time in certain instances.

When I called Ed to question the extra charge he argued with me, yelled at me, and hung up on my mother when I was too angry to continue to speak to him.

Short of it, this company is run by a liar and a thief. Don't use them, you will regret it. I know I am since I'm $180 poorer because of it.

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